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TMS ONE supports two methods for adding users to your organisation or project: manual creation (you set up the account directly) and email invite (the user receives a signup link and completes their own registration).

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Organisation-level vs project-level users

There are two contexts where users are managed in TMS ONE: Both follow the same two-method approach, with slightly different fields.

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Inviting users to a project

From the left sidebar inside your project, click Users. You’ll see a list of all users currently on the project.

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Click Create User

Click the Create User button to open the invitation form.

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Choose an invitation method

You’ll be presented with two tabs:

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Option A: Add manually

Use this when you want to create the account yourself and share credentials directly.
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select
required
The user’s role type within the project.
  • Admin — Full access to project settings and user management
  • QA User — Access to test cases, runs, defects, and other QA features
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text
required
Minimum 3 characters.
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text
required
Minimum 3 characters.
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text
required
Must be a valid email address. Used as the login identifier.
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Optional. Digits only, 10 characters.
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select
required
Assign a role to control what this user can see and do. Roles are configured in Roles & Permissions. Only active roles appear in this dropdown.
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string
A temporary password is auto-generated by the system. It is shown read-only — copy and share it with the user. They can change it after first login.
Click Save to create the account.
Use this to send an invitation email. The user clicks the link and completes their own registration.
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select
required
Admin or QA User — same as above.
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text
required
The email address the invitation will be sent to.
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select
required
The role that will be assigned when the user completes signup.
Click Send Invite. The user receives an email with a link to complete their registration.

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Managing existing users

From the Users list you can:
Deactivating a user (setting Active to off) prevents them from logging in but preserves their history — test cases they created, defects they logged, and runs they executed remain intact.

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Assigning users to a project at creation

When creating a project, you can pre-assign QA users using the Assign User multi-select field. Users assigned here are added to the project immediately on creation.

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What’s next?

Roles & Permissions

Control what each user type can see and do

Creating a Project

Set up your first project and assign your team