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Documentation Index

Fetch the complete documentation index at: https://documents.tmsone.app/llms.txt

Use this file to discover all available pages before exploring further.

TMS ONE offers a range of subscription plans to suit teams of different sizes and needs. You can view available plans, compare features, and upgrade your subscription at any time.

Who can do this?

Only Client Admin users can view and manage plans. QA users and Project Admins do not have access to billing or plan pages.

Viewing available plans

Click your profile icon in the top-right corner, then select My Plans from the dropdown menu. This page displays all active plans alongside your current subscription, so you can compare options before making a change.

Understanding the plans page

Billing cycle toggle

Use the Monthly / Yearly toggle at the top of the page to switch between billing cycle views. Plans may have different pricing depending on which cycle you select.

Plan cards

Each plan card shows:
DetailDescription
Plan nameThe tier name (e.g. Free, Essentials, Growth)
PriceCost per billing cycle
FeaturesA checklist of what’s included in the plan
StatusWhether this is your current plan
Your active plan is highlighted with a blue border and labelled Current Plan.

Trial periods

If your account is currently on a trial, the plan card will show a trial badge. You can upgrade from a trial at any time — your billing starts immediately on upgrade.

Upgrading your plan

  1. Find the plan you want to move to on the My Plans page.
  2. Click the Upgrade button on that plan’s card.
  3. You’ll be redirected to a secure checkout page to complete payment.
  4. Once payment is confirmed, your new plan is activated immediately.
Upgrade buttons are disabled for your current plan and for any inactive plans. If a plan shows no Upgrade button, it is either unavailable or already your active plan.

Downgrading your plan

To move to a lower-tier plan, you first need to cancel your current subscription (see Managing Your Subscription). Once your current plan reaches its end date, you can subscribe to any available plan — including a lower tier.
Your access to your current plan’s features continues until the end of the paid billing period, even after you schedule a cancellation.

What’s next?

Managing Your Subscription

View subscription history, cancel a plan, and understand billing statuses

Inviting Users

Add team members to your organisation